Please check our website first before messaging us. Doing this helps ensure we are able to serve customers quickly and efficiently. You can save time by checking the most frequently asked questions further below.
Unfortunately we’re unable to make product recommendations for specific purposes or tasks. However whenever a customer service representative is available, you’ll see a live chat window in the bottom right corner of your browser window.
Click to chat and we’ll do our best to provide answers to questions that you may have about our products or service. We don’t use bots, so each response will be from a real person.
Frequent Questions
We’ll be sorry to see you go. But if you would like to unsubscribe from our mailing list then your can do it on our customer services page. On the message form please choose “Unsubscribe me”. You’ll get one more email from us to confirm your request and then nothing further.
Yes, it’s possible to exchange items up to 30 days after they have been delivered to you. Please complete a merchandise return form on our returns page and choose “credit note” as the type of return. Once your notification has been processed, you’ll get a credit note to the value of your original purchase. You can then redeem this against an order for new items.
Payment for goods and services is only accepted in British Pounds Sterling. During the checkout process, you can pay us securely for your order, using any well known debit or credit payment cards. We also accept payment via PayPal.
Customer Menu
Keeping in Touch
Live Chat
If a customer services representative is available, you can use the chat window in the bottom right corner for quick answers to your questions.
Before Messaging
Please appreciate the power of being nice. There will be a real person on the end of your message, so your courtesy and respect will definitely help bring a positive outcome.
Company Information
Number
We are registered in England & Wales and our company number is 09100945
VAT
Our UK registered VAT number is GB134823127
